Password management
EMS (Enterprise Mobility + Security) includes several bricks which Azure AD Premium. This features provides the advantage of an Active Directory in the Cloud Microsoft. It is now easier to use applications directly in the cloud. This system simplifies administration (right to access an application, …) for IT of a company.
Troubleshooting Password Management
Microsoft made available an article on the management of password. The password causes a lot of call to the Help Desk. It is therefore necessary to reduce this problem without lowering safety of course. The most common cases are processed on the documentation of Microsoft.
Information if you need help
You have read the documentation and perform the operation, unfortunately the problem is the same. You need contact Microsoft support enginners. In this part of the documentation, Microsoft provides the information to include in the ticket.
https://azure.microsoft.com/en-us/documentation/articles/active-directory-passwords-troubleshoot/#information-to-include-when-you-need-help
Troobleshoot password reset configuration in the Azure Management Portal You configure the password reset and you encounter one error ? This documentation provides one solution for the major problems.
https://azure.microsoft.com/en-us/documentation/articles/active-directory-passwords-troubleshoot/#troubleshoot-password-reset-configuration-in-the-azure-management-portal
Troobleshoot password management reports in the Azure Management Portal and the password reset registration portal Report it’s important in Azure AD because they can provides a lot of useful information. If you have a problem with password management reports, you can use this article.
https://azure.microsoft.com/en-us/documentation/articles/active-directory-passwords-troubleshoot/#troubleshoot-password-management-reports-in-the-azure-management-portal
If you have a problem with password reset registration portal (registering a user for password reset) you can use this link.
https://azure.microsoft.com/en-us/documentation/articles/active-directory-passwords-troubleshoot/#troubleshoot-the-password-reset-registration-portal
Troobleshoot password writeback To provide better security, it is recommended to change your password regularly. You can change with online services but if you want use the same password with your Active Directory on premises, you need use password writeback.
The activation of password writeback requires modification of Azure AD Connect tools. If you want to troobleshoot this feature, you can use this link.
https://azure.microsoft.com/en-us/documentation/articles/active-directory-passwords-troubleshoot/#troubleshoot-password-writeback